Privacy Policy of IntelliMedia

This policy takes effect on January 1, 2020

This privacy policy (the “Policy”) describes how IntelliMedia Inc. (“IntelliMedia”, “we”) manages the personal information it collects on its websites. More specifically, the policy describes the types of personal information that IntelliMedia may collect on its websites, how it can use and share this information, as well as its practices regarding the retention of this information. It also describes how cookies, pixel tags another technology can be used in our services. References to IntelliMedia’s websites and services in this policy include applications, programs and devices (collectively referred to as “websites”). At IntelliMedia, we recognize the importance of protecting your personal information and we are committed to treating it responsibly and in accordance with applicable data protection laws in Canada.

IntelliMedia reserves the right to change this policy at any time without notice. The updated version of the policy is available on websites and its effective date is indicated here. If there are any changes to the policy that significantly change the privacy risk, we will notify you by means of a notice posted on the home page of the websites. If you continue to use the websites after such changes take effect, you will be deemed to have accepted those changes. We recommend that you consult our policy regularly.



Collection of personal information


The term “Personal information” means information that, when taken alone or in combination with other information, identifies an individual, such as name, contact information, email address, and any other information that should be treated as “personal information” in accordance with applicable laws.

You may required to send us personal information – such as your name, address or email address – in different situations, for example to allow us at your request, to interact with, to provide you with a quote for your services, complete your subscription to an IntelliMedia service or provide you with one of your services to which you have subscribed. If you let us know that you do not want us to use this data to communicate with you in the future, we will respect your wishes. In addition, the cookie management button displayed on our websites allows you to manage your settings in order to accept or deactivate the collection of cookies.

We may collect your personal information of a variety of purposes, for example:

· Provide you with access to and allow you to use websites

By accessing one of our websites, we record the information necessary to give you access to use the website, and so that we comply with legal and security obligations relating to the use or your site; for example IP addresses and browser settings. We also collect information about your activities during your visit, in order to personalize your website navigation, for example recording your preferences and settings, and to collect statistics to help us further improve and develop your websites and services. We may use performance tools provided by third parties, such as Google Analytics, to collect information that is not personal in nature, such as the Internet browser and the type of operating system you are using and the domain name from which you were directed to the website. Google Analytics uses cookies to collect statistical data in aggregate form, in order to analyze how visitors use a website. These cookies are used to store non-personally identifiable data. If you do not wish to transmit information to Google Analytics, you can choose to deactivate the use of your data by using the browser add-on for deactivating Google Analytics available at For more information about Google Analytics and how this third party processes and manages your personal information, you can consult the privacy policy available at

· Answer you demand

When you contact us (online or offline) to request information or order a service, request assistance, we collect the necessary information to fulfill your request, give you access to the services, provide assistance and be able to contact you. For example, we collect your name and contact information, details of your request and the contract you have entered with us. We keep this information for administrative purposes, to defend our rights and in relation to our relationship with you. When you provide us with your name and contact information, to register for a request of this type, this registration can be used to identify you when you visit our website. If you make a request to IntelliMedia, for example for a service, to be reminded or to send you specific commercial documents, we will use the personal information you have provided to us to process your request. When we collect and use your personal information in connection with (or in preparation for) a request or contract or to provide you with the requested services, we do so because it is necessary to fulfill your request or performance of a contract with you.

· Personalizing your experience on our websites

We may collect and use personal information about you, such as certain data concerning your use of the website, including the functionalities used, or the sections visited, or any other data allowing the operating system of the site to be identified, the device you use, to provide a more personalized experience of your website, for example, by providing you with content that may be of interest to you or by making your browsing easier. We may also use this information to improve your websites.

· Support

We may use your personal information to provide you with support for the products or services that you have acquired form us. We may combine your information with information from other interaction with you, to give you more relevant suggestions related to service support.

· Marketing

The personal information that you communicate to IntelliMedia, as well as the personal information that we have collected about you based on your interaction with our websites may be used by IntelliMedia for commercial purposes. For example, we may use this information to keep you informed of events, services and solutions offered by IntelliMedia and which could potentially complement an existing portfolio of services. These communications may for example be sent to you by IntelliMedia within the limits permitted by applicable laws.

· Online advertising

IntelliMedia does not distribute online advertising on its sites on behalf of third parties, but we do advertise our own services on the websites of other companies. We encourage you to familiarize yourself with the privacy rules of other operators and authorities in order to understand their advertising practices, including the type of information they collect about your use of the Internet. In the United States and Canada, these advertisements addressed to you will be identified with the AdChoices icon, because IntelliMedia participates in the Digital Advertising Alliance self-regulatory program for online behavioral advertising (see the website and You can click on this icon directly in advertisements to manage your preferences. If you do not want his information to be used to send you personal advertising, Note: you will continue to receive non-personalized and generic advertisements.

Storage and communication of information

IntelliMedia retains personal information for a reasonable period of time either to give you proper access to websites, or to fully respond to your requests and/or process your orders, or to achieve the purposes set out, or in accordance with the provisions of the law, whichever of these times which is the longest. After this period, we ensure their depersonalisation, or we destroy them in order to protect them against unauthorized access or communication.

Only the members of the personnel concerned can access the data when this is necessary for the performance of their service-related functions and in accordance with the purposes set out herein, subject to the following paragraph.

We never disclose your personal information to anyone outside of IntelliMedia without your consent, with the exception of the following third parties and online if they have put in place the appropriate security guarantees to ensure at least the same level security than ours:

  • Our suppliers whose services have been retained to perform certain functions on our behalf (e.g. processing and storing data, sending communications, etc.). In this case, we take the necessary measures to ensure that these third parties have access only to the information that is necessary to carry out the agreed services and that they process your information only for the purposes that we have determined.
  • Any entity in the event of a merger, corporate reorganization or change of control of IntelliMedia, in whole or in part, only if the parties have signed an agreement stipulating that the collection, use and disclosure of information is limited to the objectives of the commercial transaction.
  • Any public authority if required by law, or to defend our rights, or otherwise in accordance with the law. If IntelliMedia is required to disclose information or provide a copy of that information to a government agency under law or in accordance with a court order IntelliMedia will attempt to notify you in advance to the extent permitted by law.

Information security

We are committed to protecting your personal information and to maintaining its accuracy. IntelliMedia implements reasonable physical, administrative and technical protections to prevent unauthorized access, use and dissemination of your personal information. The information is only made available to individuals (employees or agents) who must have access to this information to carry out their responsibilities. All data collected in connection with your use of the websites is generally kept on servers located in Canada. However, the data may be processed by third party service providers of IntelliMedia located outside of Canada in order to enable them to carry out mandates on behalf of IntelliMedia. In the latter case, we take reasonable measures to ensure that these third parties are bound by the appropriate guarantees.

Your rights in relation to your personal information

You have the right to know the purpose of IntelliMedia’s collection and processing of personal information about you, as well as the right to access, update and correct this information. You can withdraw your consent to the use and retention of your personal information by IntelliMedia at any time. In such a case, however, you may be unable to use certain features of the websites.

Contact us

If you have any questions about his policy or about how you can exercise your rights set out above, file a complaint, update your personal information, or delete them, please contact Myriam Laouedj through :
We will make our best efforts to process your request as soon as possible.